Tag Archives: quick service

More restaurants move to mixed-service model

A growing number of restaurant chains have adopted a mix of full- and limited-service concepts, sometimes under one roof, as a way to maximize sales in a tough economy. Chains making the shift include Buffalo Wild Wings, which offers full-service … Continue reading

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How to take drive-through service to the next level

Speed and accuracy are paramount for customers of quickservice drive-through windows, according to a recent customer survey that revealed ongoing negative perceptions by consumers when it comes to their drive-through experience. Chains including Popeyes, Chick-fil-A and Del Taco have instituted … Continue reading

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